Our practice is managed by partners, associate directors and associates, providing a well developed structure and clarity for clients. Each project is managed by a senior member of staff and is designated a director who reviews progress and manages resources to ensure excellent service delivery. In support the company employs a range of architects, technicians and administrators to work on every project. By forming defined teams that balance design and technical expertise clients benefit from teams with ongoing knowledge of a project or institution providing continuity and certainty.
Whilst placing a strong emphasis on ‘hands on knowledge’ we also actively support training and academic achievement. Of our 22 staff over half have chartered status within either the Royal Institute of British Architects or British Institute of Architectural Technologists; or are graduates from an architecture related degree course. A regular programme of continuing professional development (CPD) seminars keeps everyone abreast of the latest legislative and technical innovations, and staff are encouraged to attend external seminars and conferences.
Information Technology has increased productivity, visualisation and the quality of our service overall. Using Revit and AutoCAD as the primary tools we have developed a sophisticated system of drawing filing and archiving, facilitating the sharing of knowledge and promoting team working. Both in-house and out sourced visualisations give our clients a far greater insight into the proposed scheme long before work actually starts on site.
The practice is committed to a high level of customer service and satisfaction. We operate a certified Quality Assurance policy to conform with ISO 9001, which includes a regular survey of our clients views of the company’s performance. We are also accredited with ISO 14001 for our environmental management systems and were awarded Investors In People status in 2007.